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Wednesday, April 25 2007: TalkSwitch Attendant Console
Fusix is pleased to announce the release of TalkSwitch's Software-Based Attendant Console.
The Attendant Console allows users to monitor and manage calls directly from their PCs, without requiring any additional hardware. The application provides total call control, along with a view of the call queue and the status of lines and extensions.
Users can hold, drag-and-drop transfer, park or page at the click of a mouse button. Caller ID name and number, call duration and status is clearly displayed, as is information about which extensions or are in use and which are available. The application even allows users to instant message any other employee running the software.
“The Attendant Console is a valuable tool for managers looking to analyze call and line activity, and ensure operational efficiency,” said Jan Scheeren, President and CEO, TalkSwitch. “It has a very intuitive interface and provides a powerful new way for users to take control of their calls. It’s a valuable addition to any TalkSwitch telephone system.”
Unlike traditional hardware-based solutions, the TalkSwitch Attendant Console provides full functionality to every user in the office without requiring expensive attendant phone sets.
It provides small businesses with an enterprise quality solution at an affordable price, and it works seamlessly with both traditional and VoIP lines and extensions.
For more information, please contact Fusix TalkSwitch Sales or call us at 613-384-6610.
About Fusix
Fusix is a privately-held new-media and e-business solutions firm that has provided
specialised consulting, development and managed services since 2001. Its flagship
product, the SmartHost Control Panel, is used by thousands of people every day.
For more information, please contact the Fusix Sales Department.
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